Customer news

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Annual rent review letters sent out

We've sent out letters to all of our customers explaining how rents and service charges will be changing from April 2017. And we've put together some information to answer questions that some of you may have.

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Half term report shows progress to world class

We’re well on our way to meeting our world-class goals set out in our Corporate Plan according to a new report.  

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Work begins to improve communal area at Staple Hill

Essential works to repair the surface of the communal area above the underground car park at Staple Hill flats has got underway.

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Injunctions secured to allow safety inspections in customers’ homes

We’ve successfully secured injunctions against two customers to ensure we can carry out vital safety inspections in their homes.

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