Customer news

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First shared ownership homes in the Cotswolds go on sale

Our first shared ownership homes in the Cotswolds have gone on sale this morning.

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Merlin offers more flexibility for customers’ repair appointments

Our updated repairs policy has gone live today with the aim of providing more flexibility to customers when they report a repair.

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Development partners team up for community project

A junior football team are kicking off the new season in style thanks to the efforts of Merlin and United Living staff.

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Residents reminded to check identity of visitors

We're reminding all customers to check the identity of anyone claiming to work for Merlin before letting them into your home following a distraction burglary in Thornbury.

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