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Report reveals how we compare against other housing associations

A new report into housing associations across the country have revealed we’re among the best for our financial strength and development programme.

The Sector Scorecard is a new report produced by HouseMark which has been supported by 315 housing associations which supplied their data. The results were published last month and revealed the sector is financially secure and playing an important role in developing new homes to tackle the housing crisis.

And of the 15 key measures in the report we’re performing better than average in 9 of them, including operating margin, number of homes developed and the homes we developed as a percentage of our total housing stock.

Research and Development Manager Michael Lewis said: “This is the first year the Sector Scorecard has been produced and it provides a good snapshot of how housing associations are currently performing. And it shows we’re performing well, particularly when it comes to our financial strength and our development programme.

“Over time it will become more valuable as we’ll be able to see how each of the key measures are changing and how our changing performance compares with the rest of the sector.”

Key findings

Operating Margin

  • Average: 30.28%
  • Top 25%: 35.91%
  • Merlin: 35.92%

Homes developed as a percentage of homes owned

  • Average: 1.10%
  • Top 25%: 2.21%
  • Merlin: 1.63%

Customer satisfaction

  • Average: 86.6%
  • Top 25%: 91%
  • Merlin: 83.6%

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