Who we are and what we stand for

Our organisation influences many lives through the quality of homes and related services we provide. Investing in homes and communities leaves a real legacy and in the work that they do, each member of our staff has significant power; providing a home or a related service enables customers to build or rebuild their lives.

This power carries with it a responsibility to do the best possible job for current and future generations.  And every day, 400 people rise up to that challenge to deliver for our customers.

As an organisation, we have a set of values that we developed together and put into action every day. These values create the context in which we work and define how we interact with each other and our customers. They also form an important part of how we progress careers and promote people.

If these are the sorts of values that ring true with you, then we want to hear from you.

We start with our customers and work backwards

Our customers are at the core of our business and at the forefront of our strategy and service.

Woman holding a sign saying Customer

We’re open, honest, and keep our promises

We are accountable for what we do and for what we should do

Woman holding a card that says Honest

We value people and work together

We recognise that by working together we will achieve more and make more of a difference.

Woman holding sign saying People

We aim high

We always strive to be better, we dare to be different and are proud of what we do


Woman holding a sign saying Aim